FAQ's - Frequently asked questions
FAQ: Find answers to your questions here
Frequently asked questions
Answers to the questions people ask most before ordering
What is IPTV?
IPTV is a way to watch TV, you don't need an antenna or satellite dish, all you need is an internet connection of around 30mbit/s and a device to get started. You can watch all your favorite shows, series, movies and so much more. To watch IPTV, you need a device, such as a set-top box, smart TV, computer or tablet. The possibilities are endless.
Is IPTV legal?
According to the law, you are guilty of copyright infringement if you decode channels yourself and you do not do this if you use IPTV.
What do I need to watch IPTV from you?

You can watch IPTV from us in many different ways. But to get the most out of our service, we recommend any of the IPTV boxes, Formuler that support 4k. Otherwise, the TVIP boxes are also viable. The reason we recommend Box is that they are very affordable and are virtually bug free. We can say this because our customers run a large number of different boxes and it is the customers with absolutely the least problems!
There are also MAG boxes of various kinds. The problem with MAG is that not all of them support all audio codecs, such as DTS. If you don't want to buy a box, you can download the Tivimate app if you have an Android SmartTV such as Philips or Sony. That combination is the only one we can recommend if you do not have the opportunity to use a box.
IPTV directly in the app on Samsung, LG, and others is not something we can recommend as it works well for some and worse for others. There are also various bugs and codecs that put a spanner in the works for some TV brands. We do NOT recommend the SmartIPTV app as it loses the channel list far too often and has a lack of functionality.
What we strongly recommend is to have an IPTV box.
Can I take my subscription or box abroad?
Yes, absolutely, as long as you have an internet connection.
Which channels are included?
All channels in our range are included in all our subscriptions. We broadcast all Swedish IPTV channels, C more, Viasat 4K (Ultra HD), Sportkanalen, Strive, PPV, UFC, Motorsport, Golf, NHL, SHL, Allsvenskan, Champions League, Football and much more.
How do I place an order?
To place an order, go to the store and choose a subscription, then just fill in and follow the instructions, if you encounter any problems you can always send an email. If you have not had us before, we offer 1-hour tests so that you can check that everything works well with you.
Retailers?
For information on becoming a reseller with us send us a message HERE
Price matching
At Next iPTV, we are dedicated to offering our customers the best possible value. That's why we offer price matching for all products from the same supplier. If you find a lower price from another retailer for an identical product from the same supplier, we will match this price.
How it works:
- Identify the Product: Check that the product you have found at a lower price is exactly the same model and from the same supplier as the one we are offering.
- Contact Us: Send us a link or an ad where the lower price is indicated, so that we can verify the price.
- Price Match: Once we have verified the information, we will adjust the price of your order to the lower price.
We strive to ensure that you always get the best deals and the highest quality of our services. Please do not hesitate to contact us if you have any questions about our price matching policy.
What does catch-up mean?
That's what we call the service where you can go back and watch a previously broadcast program. So if you missed På spåret on Friday, you can watch it whenever you want on Saturday. Our catch-up channels save at least 24 hours of what was last broadcast on the channel.
Which channels have catch-up?
All channels with a clock symbol have catchup.
What does HD/FHD mean?
HD is a channel that is sent out in 720p, FHD is a little better quality and is sent out in 1080p. If neither HD nor FHD is included in the channel name, expect it to be sent out in SD, which is the lowest quality.
What is Next BOOST?
Are you a Next customer and satisfied with our services and customer service? Then let your friends benefit from the same service and services that you get from us today and earn from it. Instead of thanking you with words, we give you extra months on your existing subscription.
If your friend buys 6 months of IPTV, you get 10 extra days on your existing subscription.
If your friend buys 12 months of IPTV, you get an extra month on your existing subscription.
Best of all, we have no cap on tipping so you can top up unlimited months as long as your friends buy
!!!!NOTE!!!! This does not apply during campaigns and only applies to newly acquired customers, not renewals.
Customer Dash?
If you have NEXT IPTV, you as a customer can manage your subscription on your terms.
Add, change and remove mac addresses for iptv boxes and E2 boxes Generate m3u links for tablet, computer, smartphones and dm boxes
Add and remove countries full overview of when your subscription expires.
To log in, use the username and password you find in your m3u link (please do not change the username or password you receive via email or us)
Customer dash is under development and more features will be added
Your TV service on your terms.
How fast internet do I need?
You need at least 30mbit/s to the Netherlands. The best time to test your speed is Weekdays 19-22 and weekends as most broadband providers have congestion at these times. There are some providers who make false promises of 100mbit broadband, but this is unfortunately far from true. You'll get 100mbit from these if: You surf during the day, not in the evening If you surf websites that have servers based in Sweden Therefore, we ask you to test your bandwidth against the Netherlands In the evenings and weekends when many broadband providers have congestion. If you get less than 30 mbit, it's time to change broadband provider as your provider is lying to you
Received my IPTV BOX?
Get back to us by email with the Mac address of your TVIP box, If you have purchased a Formuler box, you have received login details when you purchased a subscription.
Internet service provider?
If you have one of the providers: A3, Comhem, Bhanhof or Viasat read on.
If you have any of the above, you can expect to experience disruptions at regular intervals and if you have Viasat, you can expect to be completely blocked when you use pirate TV. We also have operational disruptions and then we always report in the announcements channel, but when broadband providers are down, we can not do anything about it.
If you want to get the most out of our service, you simply have to change provider. it is not easier than that
The suppliers we recommend are:
- Ownit - Very good but may have slightly high price of service
- Bredbands2 - Very good and actually good price on the service
- Telia - Good but high prices = no good combination
- Telenor - Good and has humane prices
However, it should be added that all TV, whether it is regular TV or IPTV, you get the maximum by always being connected with Ethernet cable. If you run wifi, you can expect lag along with it. There is also a reason why "all" broadband providers cannot guarantee the promised speed with wifi and thus we cannot guarantee that the service is stable with wifi.
The final answer
Change your broadband provider if you have any of the above and always use an Ethernet cable for maximum stability and you will be a happier customer whether you use our service or any other.
Stuttering while watching?
If you are experiencing a lot of stuttering, it may have to do with your internet provider throttling your connection.
What is throttling?
Throttling is best defined as when your Internet Service Provider (ISP) intentionally slows down the speed of your broadband Internet connection.
Throttling can take place when your ISP considers that you have used too much data over a certain period of time, have reached your data allowance for the month, or simply when the network is overloaded.
What is the easiest way to solve it?
VPN is the simple answer, install a VPN in your router, if you use a router from your internet provider start by changing it.
Start your IPTV now and you will immediately notice a big difference.
Differences in time between HD and FHD?
Technically because FHD goes directly via satellite while HD goes through a script with DRM that causes a delay that is getting bigger and bigger. Therefore, the HD channels are restarted at least once a day to zero out the lag.
However, FHD will always be ahead as HD and SD are taken from web-based services and there is already a delay due to this of 60-90sec.
How do I find the Username and Password in my m3u link?
You will find your username and password in your m3u link and it looks like this:
Link: http://xxxxxx.xx:8080/get.php?username=Hjygh54Kv&password=HJuyL7B4&type=m3u_plus
Where: Hjygh54Kv is your username and HJuyL7B4 is your password.
The URL address is then from http:// to :8080
Did not find your answer? Get in touch
Need help?
Our support answers every day 08:00-22:00. Write to us or start with our instructions.
